CTARS

CTARS is cloud software for managing clients, used by Australian providers of NDIS disability support and out-of-home care in Australia, serving the sector since 2010.

What CTARS offers

• Client monitoring — tracks client needs, NDIS budgets, day-to-day activity and generates reports.
• Incident management — logs and manages incidents alongside configurable roles and permissions.
• Real-time alerts — notifications and a custom form builder for tailored documentation.
• Billing integration — an optional add-on that makes NDIS claims for NDIA-managed participants simpler, cutting the manual uploading staff do in the myplace portal.
• Security — built to comply with ISO 27001 and ISO 27002 guidelines, with two-factor authentication alongside standard login security.

Who it works with

CTARS serves Australian providers of NDIS disability services and out-of-home care, and consults regularly with NDIS bodies, government and industry practice leaders.

Key facts

• Based in: Australia
• Founded: serving the sector since 2010