BetterCloud

IT teams that manage many SaaS applications, users and AI tools use BetterCloud to centralize, automate and control administration across their software estate. The company describes it as the first SaaS application management and security platform, and says it gives IT one workspace to understand, act on and govern users, apps, spend and AI agents.

The work covers onboarding, offboarding and mid-life changes to user accounts, application access and entitlements, and the security policies that apply across the SaaS environment. The company says the platform cuts the manual administration that comes with each new hire, leaver and change of role.

Automation without code

Workflows are built with a no-code, drag-and-drop builder. Onboarding and offboarding can be automated with dynamic decisions and scheduled steps, and a library of workflow actions, triggers and templates is available. The company says more than a hundred integrations and over a thousand actions are provided out of the box, so most routine tasks can be built without custom development.

Offboarding is presented as a security measure. Automatic removal of access shortly after a person leaves is intended to prevent data leakage, and the same approach is used when roles change.

An IT agent that works through conversation

A newer feature is the IT Agent, which lets an administrator query the environment and take action in plain language. The company says every action requires explicit approval before it runs, and that multi-step changes can be reversed with a single click. The aim is to avoid jumping between admin consoles or building workflows from scratch.

Spend, licenses and compliance

Cost control shows renewals, duplicate subscriptions and unused licenses, and gives visibility of what is being spent and used. The platform can surface shadow IT and compare spend with industry data. Compliance tools let teams set roles and granular permissions for any SaaS application, scan files for possible breaches of security standards and enforce policies, which the company says reduces the time needed to audit potential exposures.