UiPath Robotic Process Automation

Robotic process automation replaces repetitive keystrokes with software that does the typing, clicking and copying itself. UiPath Robotic Process Automation is the product that put the vendor on the map, and the company's site now frames it within a larger platform for orchestrating and automating business work that coordinates AI agents, robots and people.

Automating screens without scripts

The core RPA product automates data entry on any web form or desktop application. It supports Excel and integrates with SAP and Citrix. A built-in recorder reads and replays what a user does on screen, so a process can be captured without writing code or scripts. The vendor claims full playback accuracy and says the tool does not depend on one technology, handling HTML, Flash, AJAX, PDF, Java and Silverlight content.

From intake to outcome

The current platform pages describe how a single piece of work moves through several layers. It begins with intake from documents, emails, chats and tickets. The software reads and extracts information, even from complex layouts and several languages, then analyses it against rules and context, weighs options and decides routing. Where needed, a person reviews the case before the action is taken and the record is updated.

Orchestration ties this together. The loan origination example on the site shows each stage and handoff of a single governed case on one canvas. Processes pause for documents or approvals and resume where they stopped, and decisions made with low confidence are routed to people with context attached. Every run produces a traceable result, which the vendor presents as the basis for audit and governance.

Customer stories

The vendor's gallery of customer achievement collects case studies from large organizations. Uber is described as using automation to keep up with its own growth, and the insurer Generali as saving millions of euros. Xerox applied it to invoicing and now offers document automation to clients. Takeda reports being on pace to save over 2 million hours since starting in 2019, while Applied Materials and the advertising agency dentsu each report saving more than 125,000 hours, dentsu with 60 robots handling timesheets and invoicing. Two community stories cover a mental health program in New York and a company, AutonomyWorks, that draws on the skills of autistic people.