RQ

RQ is the retail management software from iQmetrix, aimed at telecom and other specialty retailers. It covers point of sale, CRM, inventory, HR and accounting. The company now describes its wider platform as a commerce operating system for telecom.

What RQ offers

• Point of sale — an in-store checkout product called iQ Storefront Telecom POS, plus mobile POS and contactless payments.
• Payments — iQ Pay, with automated reconciliation and clear reporting.
• Activations — flows for activating wireless services at the counter.
• Inventory and product lifecycle — product management with AI-assisted demand forecasting.
• Staff scheduling and reporting — real-time information and AI-based scheduling.
• Developer tools — APIs and SDKs for building on the platform.

Who it works with

Tier 1 and tier 2 carriers, wireless retailers and other specialty retailers that need to connect digital and in-store sales.

Key facts

• Vendor: iQmetrix
• Also offered: professional services, infrastructure, security and compliance