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Predictive Dialer Software

Genesis Dialer

Web-hosted predictive dialling platform for call centres with outbound, inbound, blended and preview modes

About Genesis Dialer

Genesis Dialer is a software-as-a-service call centre platform built around predictive dialling. It runs in a web browser, so nothing needs installing on agent computers and no softphone is required.

What Genesis Dialer offers

  • Predictive dialling — automated outbound calling for telemarketing teams.
  • Multiple modes — outbound, inbound, blended and preview.
  • Admin interface — lets managers control telemarketers directly.
  • Agent interface — a separate screen for each agent.
  • Hosted calling — avoids local and long-distance phone charges for outbound dialling.

Who it works with

Call centres and telemarketing operations. The vendor offers live demonstrations over the phone and web.

Key facts

  • Delivery: web-hosted software as a service
  • Modes: outbound, inbound, blended, preview

Profile written by TrustList from the business's own published information, Oct 2026.

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SaaS (cloud) evidence sent

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