description

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Genesis is a Web Hosted (SaaS) Predictive Dialing Call Center Solution Platform, you can select what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface.

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Skills and Features

Business Hours

Call TransferDocumentationWebinarsLive OnlineWeb-Based, Cloud, SaaSFTC ComplianceFCC ComplianceCampaign Specific Caller IDLead ManagementCall SchedulingCall ScriptingPredictive DialerCall RecordingQueue ManagementCampaign ManagementList Management