Big Mouth Survey

Big Mouth Survey is a feedback platform that gathers customer opinions as they happen and turns satisfied responses into online reviews and referrals. The company says it serves shops, online stores, convention venues and firms that run polls.

What Big Mouth Survey offers

• Survey kiosks — physical stations with interchangeable panels that can carry a brand's own messages, QR codes and social media pages.
• Mobile surveys — a customisable option for collecting answers on phones.
• Review generation — happy respondents are guided toward posting public reviews.
• Referrals and leads — feedback can produce referrals, and poll-to-lead surveys can be published on social channels.
• Real-time dashboard — results from several locations appear in one view, with AI used to flag pain points.
• Text messaging — customers can also be sent promotions and event notices.

Who it works with

Shop and premises-based businesses, e-commerce stores, convention facilities, poll-gathering companies, hotels and dental practices appear in its customer comments.