CityWide Permits

Citywide Permitting, Planning & Licensing is municipal software from PSD Citywide, a municipal software and asset management consultancy. TrustList lists it under the older name CityWide Permits; the company has not said the two are the same product.

The software is hosted in the cloud. Its customers are municipalities in the United States and in Canada, with Ontario, British Columbia and Alberta named.

What CityWide Permits offers

• Citizen portal — applications, document uploads, fee payments and status tracking.
• Planning files — the land development process, from pre-consultation to appeal.
• Licensing — custom licence types and renewals, such as rental housing licences.
• Mobile inspections — inspectors view records and log photos and notes, including offline.
• Fees and payments — automatic fee calculation, with payments through Stripe or Moneris.
• Routing — applications move between departments with notifications and approvals, with documents and drawings kept in one record.

Who it works with

Municipal governments in Canada and the United States.

Key facts

• Vendor: PSD Citywide
• Hosting: cloud
• Release: an update in October 2022 brought in the portal for citizens, planning, mapping and a reworked mobile app