PermitTrax

PermitTrax is a browser-based system that local government departments use to track permits, applications, licences and code cases in one place. It is made by Bitco Software of Marysville, Washington, a company that has traded for about twenty years.

Bitco runs it as a hosted subscription service on AWS. The City of Edmonds, Washington, is among the clients the company has announced.

What PermitTrax offers

• Permits and cases — building permits, planning and zoning applications, business licences and code enforcement complaints and violation letters.
• Inspections — scheduling, results with comments and photos, and a mobile app for field inspections on an Apple iPad.
• Public portal — Citizens Connect lets applicants apply, upload files, request inspections, follow progress and pay online.
• Fees — calculated automatically, with online and part payments.
• Maps and plan review — properties are checked against Esri map layers, and the system links to ePlanSoft's e-PlanREVIEW.
• Reporting — standard reports and a Data Extractor for Excel export and map views.

Who it works with

Municipal, county, state and special-district agencies, including planning, building and code enforcement teams.

Key facts

• Based in: Marysville, Washington
• Company: Bitco Software
• Hosting: AWS