Top by categoryEvery category ranked by need: services, software and firms.
Top software by featureThe best tools for one job, across every software category.
Top companies by countryThe leading B2B firms in each country, category by category.
Popular software rankings
Top Inventory Management Software
Top Supplier Management Software
Top Fleet Management Software
Top Cloud Storage Backup Software
Top Master Data Management Software
Top Document Storage Software
Top 3D Modeling Software
Top Compliance Tracking Software
See all popular software rankings
Popular category rankings
Top Software Development Companies
Top Digital Marketing Companies
Top App Development Companies
Top Web Design Agencies
Top Accounting Firms
Top Recruitment Agencies
Top Advertising Companies
Top Design Agencies
See all popular category rankings
Top companies by country
Top companies in the UK
Top companies in the USA
Top companies in India
Top companies in Canada
Top companies in Australia
Top companies in Germany
Top companies in the UAE
Top companies in Pakistan
See all top companies by country
All rankings All categories How we rank

MSP Software

ServiceDesk Plus MSP

Web-based ITIL-ready help desk and ITSM software designed for managed service providers

Get a quoteRequest a demo / quote Write a Review

Own this listing? Claim it

About ServiceDesk Plus MSP

ServiceDesk Plus MSP is a web-based help desk and IT service management product for managed service providers. It follows ITIL practice and is sold as an all-in-one service desk. It is intended for providers who support several client accounts.

What ServiceDesk Plus MSP offers

Ticketing — a streamlined system for logging and tracking requests.
Account management — central handling of customer accounts.
IT asset management — built-in tracking of client hardware and software.
Problem and change management — modules for resolving underlying issues and controlling changes.
Remote control — support staff can take over a machine to fix it.
Reporting and integrations — analytics reports, with connections to native and third-party applications.

Who it works with

Managed service providers that run help desks on behalf of their customers.

Key facts

Delivery: web-based
Framework: ITIL-ready

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Delivery: SaaS (cloud) evidence sent

Request a demo or quote from ServiceDesk Plus MSP

Reviews

Write the first review of ServiceDesk Plus MSP

Used it? Your experience helps other buyers decide.

Questions & answers

No questions yet. Be the first to ask about ServiceDesk Plus MSP.

ServiceDesk Plus MSP alternatives

Similar listings buyers compare against this one.

Compare side by side

Spiceworks MSP

Managed services software for IT providers, with scanning of remote networks, ticket handling and activity reports

Compare

Opsview Monitor MSP

IT infrastructure monitoring from Opsview, offered in a version aimed at managed service providers

Compare

Fiabee

White-label cloud and mobile collaboration platform for telecom operators, service providers and software vendors

Compare

DeskDirector Portal

Client portal and automation platform for IT service teams, integrated with professional services automation tools

Compare

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.