Custom BackOffice Solutions

Warehousing and inventory storage in Tucson

From Tucson, Arizona, Custom BackOffice Solutions runs a third party logistics operation offering public and contract warehousing to businesses that would rather not run storage space themselves. The company's own figure is more than 15 years in business. Its warehouse work is described as sufferance bonded, and stock held in its facilities is kept safely and efficiently. The company also says clients pay only for the space they are actively using, so storage can grow or shrink as seasonal demand and supply changes make necessary.

Order fulfillment from order receipt to dispatch

Fulfillment covers each customer order from start to finish. The team processes orders, picks the items, packs them and passes them to a shipping partner, so that the client can concentrate on products and sales. The company says it can handle volumes from a few orders a week to several hundred in a single day, and that it gives clients full visibility of each order as it moves through the process.

Carrier choice and shipping across three markets

The shipping side selects the method that gets goods to their destination both quickly and economically. The company works with several carrier partners, so a business shipping locally in Tucson, a West Coast firm shipping nationwide or a global business with frequent international orders can each be matched with suitable routes. Shipping is treated as part of one supply chain service rather than a separate purchase.

Container handling, assembly and packaging

Beyond storage and dispatch, the company lists cross docking, container de-stuffing, examination, assembly and packaging among its services. It also lists transportation and other value added logistics needs. As the services are described, these tasks cover the work done when freight arrives: opening containers, checking consignments, assembling products and packing them to a client's specification.

A partner model built around each client

The company says it starts by listening to each client's needs and goals, and that it will not fit a business into arrangements that do not suit it or charge for services it does not need. Its customer service team is described as friendly, and the firm says it takes pride in never turning a client away. It presents its work as a partner across the whole supply chain, with customized solutions shaped by each client's requirements.