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Lead Management Software

Prophet CRM

CRM that runs inside Microsoft Outlook for sales and marketing teams, made by Avidian Technologies

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About Prophet CRM

Prophet CRM is customer relationship management software built into Microsoft Outlook, developed by Avidian Technologies. The idea is that staff manage contacts and sales pipelines from the inbox they already use. The product is now being rebranded as Avid CRM.

Avidian describes itself as a private, employee-owned company with more than 15,000 users worldwide.

Features

  • Outlook-embedded CRM: contact management and pipeline tracking inside Outlook.
  • Mobile app: updates client data and logs opportunities on the move, using the same database as the desktop version.
  • Quick actions: a single tap to email, call or book an appointment with a contact.
  • Document management: cloud storage for uploading and organising documents.
  • AI features: a CRM assistant for running queries on stored data.
  • Support: onboarding by project managers and full-time support staff based in the US.

Clients

Sales and marketing professionals and teams that already use Outlook.

Key facts

  • Maker: Avidian Technologies
  • Office location: Bellevue, Washington
  • Users: over 15,000 worldwide

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Lead Distribution
  • Business Hours
  • Documentation
  • Webinars
  • Live Online
  • iPhone / iPad
  • Web-Based, Cloud, SaaS
  • Installed - Windows
  • Calendar/Reminder System
  • Source Tracking
  • Pipeline Management
  • Lead Nurturing
  • Task Management
  • Shared Contacts
  • Sales Pipeline Management
  • Prospecting Tools
  • Contact Import/Export
  • Territory Management
  • Quotes/Proposals
  • Interaction Tracking
  • Lead Management
  • Segmentation
  • Contact Database
  • Search/Filter

What the business tells TrustList

Stability: major incidents
0 incidents measured

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