Algotech

Algotech is an IT company that began with contact centre and telecommunications systems. Over some 25 years it has added business software, cloud services, CRM, GDPR work and IT support, and it runs its own data centre.

What Algotech offers

• Call centre and communications — systems for customer service across several channels and for company telephony.
• CRM and ERP — implementation and administration, including SugarCRM projects.
• Cloud and data centre — hosting in its own facility, with data kept at three separate physical sites.
• Cybersecurity and GDPR — data protection, security design, staff training and audits.
• Custom software and IT outsourcing — bespoke applications, plus monitoring and support in Czech and English around the clock.

Who it works with

The site cites more than 500 customers. Examples include Komerční banka, Škoda Auto, Moneta Money Bank, Unipetrol, IKEM, Metrostav, CBRE and Gumotex.

Key facts

• Experience: about 25 years
• Technology partners: Avaya, Oracle, Dell, Palo Alto, SugarCRM, HPE, Sophos, Microsoft, Veeam and Docker