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eBSEG

Digital banking, insurance and customer-experience software provider for financial institutions and other enterprises

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About eBSEG

eBSEG is a software company that builds digital customer-experience platforms, mainly for banks and insurers. Its core product is an omnichannel platform called CEEP, which it says holds a US patent. The company has more recently added generative and agentic AI work to its range.

What eBSEG offers

  • CEEP platform — one shared codebase and interface that runs across web, mobile and other customer channels.
  • Digital banking — omnichannel banking software, including digital onboarding and trading.
  • Digital insurance — omnichannel platforms for insurers.
  • Messaging and queuing tools — enterprise alerting and branch queue management.
  • AI solutions — generative AI and autonomous software agents for business workflows.
  • Outsourced software development — desktop, web and mobile applications built by contract teams.

Who it works with

Most of its work serves banking, insurance and financial services. Its development outsourcing is offered in the United States, Canada and the Middle East.

Key facts

  • Experience: says it has worked in digital transformation for over 25 years
  • Teams: Canadian and Egyptian delivery teams, onshore, nearshore or offshore
  • Recognition: cites a 2022 banking-software award from a finance publication

Profile written by TrustList from the business's own published information, Sep 2026.

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