CoTé Software & Solutions

CoTé delivers a powerful all-in-one platform that solves todays challenges to help your organization stay agile, increase value, deliver great experiences to boost employee satisfaction and help put the customer first

Get the automation tools to deliver breakthrough omnichannel experience and ignite growth Improve conversion rates and increase revenue with rapid lead response and sales management Put compliance on autopilot with robust controls and built-in safeguards CoTé frame solutions around the needs of your customers, your users and your organisation Drive business results with features that help you maximise the value of every interaction Use simple lead capture, on-demand customer communications, and integrated quote management to win sales At the same time, track and evaluate business sales performance with real-time reporting

Engage – Convert – Prosper

Meet customers where they are

Effectively engage your customers and employees across every channel – outbound and inbound – to deliver an exceptional experience at every communication touchpoint

Get instant visibility into how and where you can make the greatest impact, with insights and analytics that cover all channels, from customer activated service requests to real-time two-way omnichannel interactions, whether they are business to business, or direct to consumer

Interact with B2B and B2C at every touch point

Nurture life-time value of your customers

Increase the lifetime value of customers by providing memorable experiences that secure loyalty

Configurable automated workflows streamline outbound and inbound interactions between the organisation, employees, and the end customer, enabling more personalised interactions across customer journeys Smart digital forms and decision-making reduce friction and make it easy for customers to renew their business with you

Map customer journey orchestration workflows from acquisition to retention

Never miss a step with business process automation combined with digital archival tools that track and record all assets, business logic and business interactions

Intelligent automated workflows provide complete reassurance that your organisation meets even the toughest regulatory and internal compliance standards We incorporate stringent controls into our solutions to help with overall risk management, and automated audit trails make it easy to respond to regulatory change

Minimise manual processes and cross-skill staff with a solution that is tailored to your organisation’s needs Drive cost savings and increase brand engagement across your enterprise

Leverage CoTé technology to help you manage personalised on-demand business and customer interactions, using CoTé’s best in class automated workflows and powerful machine learning / AI which allows you to do more with less, improve customer and employee experience, and free up your staff to focus on higher-value activities

CoTé proudly launches AGENCYMATE in the U S! Watch our latest 2-minute product overview highlighting the benefits Insurance Agencies will receive with AGENCYMATE’s (U S based) all-in-one fully integrated and automated Agency Management Solution (AMS) AGENCYMATE is a cloud application empowering SMB Insurance Agents with the right tools to provide full customer lifecycle lead-to-sale-to-service excellence every single day

Some of CoTé’s awesome customers These are just some of the organisations we are helping to transform experiences

Get more power in your delivery.