Zultys

Zultys started out in 2006 as one of the early VoIP developers and is based in Sunnyvale, California. Today it sells one platform that brings together voice, messaging, video, conferencing and a contact centre, with the same interface whichever way it is deployed. Customers range from small businesses to enterprises with several sites.

What Zultys offers

• Phone system — full PBX features with Zultys IP phones and accessories, plus an app that turns a mobile phone into an office extension.
• ZAC and Mobile ZAC — desktop and mobile clients for calls, SMS, instant messaging, group chat, video with screen sharing and conferencing.
• Integrated contact centre — omnichannel handling of high call volumes inside the same system.
• AI tools — an AI receptionist that answers and routes calls, live captions and searchable call transcripts.
• Deployment options — on premises, virtualised, hosted, or a hybrid model supplied as hardware as a service.

Who it works with

The firm aims at sectors such as retail, healthcare, automotive, education, real estate and professional services, and sells directly and through a partner channel.

Key facts

• Based in: Sunnyvale, California, United States
• Founded: 2006
• Support: US-based technical support with dedicated implementation engineers