Monster VoIP

Monster VoIP started in 2012 on the US West Coast as a hosted business phone service. In August 2022 Carolina Digital Phone, Inc. took over its customer base, and Monster VoIP now operates as a brand of that company rather than on its own. Customers kept their numbers, call flows and user accounts, and account management moved to the Carolina Digital Phone portal.

What Monster VoIP offers

• Hosted VoIP — an internet-based phone system that can take over existing numbers and set up automated attendants, hosted across several regions for resilience.
• Mobile app — work numbers available on Android and iPhone handsets.
• AI receptionist — picks up calls day and night, schedules appointments and passes callers to the right person.
• Business texting — text messages for reminders, confirmations and marketing.
• Online fax — sending and receiving faxes without a fax machine.

Who it works with

Carolina Digital Phone sells to companies, schools and public bodies nationwide in the US, and its Greensboro team runs sales and support directly.

Key facts

• Founded: 2012
• Owner: Carolina Digital Phone, since August 2022
• Based in: Greensboro, North Carolina, United States
• Parent history: a North Carolina company since 2000