Waitlist Me

Waitlist Me is an app for managing waiting lists and reservations. Staff add customers on an iPad, Android tablet or computer, and the system sends text and phone messages when it is their turn. The product began with restaurants but suits any business where customers wait.

What Waitlist Me offers

• Waitlist management: adds parties quickly and tracks the queue.
• Customer notifications: text and phone messages tell people when to come back.
• Wait estimates: guests can check how many parties are ahead of them from their phones.
• Appointment scheduling: works alongside the waitlist.
• Reports: in-app statistics and downloadable reports on waits and efficiency.

Who it serves

Restaurants first, but also any business with waiting customers. The vendor says it replaces pen and paper and pagers.

Key facts

• Devices: iPad, Android tablet or computer
• Availability: Many countries across the Americas, Europe, Asia and Africa
• Scale: Over 500 million customers served, per the site