Punchh

Punchh began as a loyalty platform for restaurants and now sits inside PAR Engagement, a suite that ties together marketing, ordering, loyalty and guest data. The loyalty product keeps the PAR Punchh name, and the company says more than 275 brands around the world use the combined offer.

What Punchh offers

• Loyalty programmes — personalised rewards, membership tiers and members-only offers under the PAR Punchh brand.
• Campaigns — real-time messages by email, SMS, app or web, with segmentation and built-in testing.
• Branded ordering — an ordering flow that carries the restaurant's own look and suggests add-ons to guests.
• Guest Identity — profiles that start building from a first visit, before a guest joins the loyalty scheme, pulling ordering, loyalty and marketing activity into one view.
• Accelerate — gamification and AI recommendations for testing and tuning individual guest interactions.

Who it works with

The suite is aimed at restaurant brands, including groups operating at scale that want marketing, ordering and loyalty data held in one place.

Key facts

• Based in: United States
• Parent suite: PAR Engagement
• Brands using it: more than 275, as stated