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Small Business Loyalty Programs Software

Punchh

Loyalty and guest engagement platform for restaurants, convenience stores and retailers, now part of PAR Engagement

By Punchh

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  • CRM
  • Data Integration
  • Inventory Management
  • Order Management
  • +51 more
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About Punchh

Punchh is a loyalty and customer marketing platform for restaurant chains, convenience stores and retail brands. It now sits inside PAR Engagement, a suite that joins marketing, online ordering, loyalty and guest data. The platform's stated aim is to help physical brands win repeat visits and lift how much each guest spends.

What Punchh does

  • Loyalty programmes: personalised rewards, tiers and special experiences for members.
  • Marketing campaigns: email, SMS, app and web messages with built-in testing and segmentation.
  • Online ordering: branded ordering with upsell prompts.
  • Guest data and reporting: profiles that start building before a guest enrols, with detail on behaviour and transactions.
  • Gamification and AI suggestions: tools to test and tune offers.

Who it works with

Full-service, quick-service and fast-casual restaurants, convenience stores and retailers, mostly large brands.

Key facts

  • Parent product: PAR Engagement
  • Integrations: more than 200 technology connections and a library of APIs

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-27. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
4 incidents measured

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