BluWave Software

BluWave Software makes a customer relationship management and service platform designed in South Africa for local companies. One system handles sales, customer support, job cards, work orders and field service, with pricing, support and features set up for the South African market rather than adapted from overseas products.

What BluWave Software offers

• Sales CRM — lead management, sales process tracking and task automation.
• Service management — job cards, work orders and customer support in the same system.
• Field service — tools for teams working on site as well as office staff.
• ERP and accounting integration — links financial systems to sales and service records.
• Implementation and training — setup and onboarding by BluWave's own team, followed by customer success consultations.

Who it works with

The platform is aimed at South African businesses with field and internal teams. It suits firms that want to start with fewer features and add more as they grow.

Key facts

• Based in: South Africa
• Customers: over 1,500 customers stated