Alscient

Alscient is an IT consultancy and Salesforce and AWS partner. It helps organisations pick and implement technology, from IT strategy through to CRM and system integration.

Its consultants are described as business people who happen to specialise in technology, aiming for systems that suit the people using them.

What Alscient offers

• Managed services — ongoing technology support.
• Salesforce solutions — CRM implementation and related work, including Agentforce.
• AWS expertise — cloud services including Amazon Connect contact centres.
• IT strategy — plans that fit a five-year business plan.
• System integration — joining sales, marketing, operations and finance data.
• Procurement support — help sourcing software and hardware.

Who it works with

Businesses wanting to scale or improve efficiency. Case studies include Northern Trains and a customer replacing an older telephony platform.

Key facts

• Partnerships: Salesforce and AWS