Skip to content
TrustList
A
IT Product Company

Akio

A French omnichannel customer service software suite for calls, email, chat and social media

Write a review
  • Founded 1998
Visit WebsiteGet a quoteWrite a Review
Own this listing? Claim it

About Akio

Akio, based in France and now part of the Odigo Group, has made customer experience software since 1998. The akio.cx platform gathers inbound and outbound calls, email, chat and social messages in a single screen for contact centre agents, aimed at call and contact centres, customer service departments and outsourcers.

What Akio offers

  • Unified channel management — voice calls in both directions via SIP and WebRTC, plus email, chat and messaging, handled from one screen.
  • Social messaging — handles Facebook Messenger, WhatsApp and private messages on X alongside other channels.
  • Interactive voice response — routes and manages incoming calls automatically.
  • AI response assistant — suggests replies to agents drawing on a business knowledge base and standard messages.

Who it works with

Akio serves call and contact centres, customer service departments and outsourcers in France and internationally.

Key facts

  • Based in: France
  • Founded: 1998
  • Other: holds Qualiopi and ISO 27001 certification and manages data under GDPR rules

Profile written by TrustList from the business's own published information, Sep 2026.

What the business tells TrustList

Founded
1998 (28 years) evidence sent

Request a demo or quote from Akio

Protected by reCAPTCHA — Google Privacy Policy and Terms apply.

By sending, you agree we may share your request and contact details with the provider once you confirm your email.

Reviews

Write the first review of Akio

Used it? Your experience helps other buyers decide.

Write a review

Questions & answers

No questions yet. Be the first to ask about Akio.

Akio alternatives

Similar listings buyers compare against this one.

Compare side by side
HT

Hangable Technologies

young startup from Stuttgart with a lot of passion for democratic processes and the necessary know-how for the future

XX

xto10x - x - ChangeTower

Scaling advisory for start-ups covering business design, branding, OKRs, organisation design, hiring and culture

JL

Jungle Lasers, LLC

Cloud software developer serving municipal governments, grant-making nonprofits and small to mid-sized businesses

PI

Portia International

Therapy-focused ABA clinic software combining records, billing, curriculum and session data collection for behaviour analysts

1

1LIMS

Cloud laboratory information management system for quality control labs in manufacturing and service testing

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.