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IT Asset Management Software

GLPi

Open source IT service desk and asset management software following ITIL practice

By TECLIB

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  • Inventory Management
  • Maintenance Management
  • Cost Tracking
  • Supplier Management
  • +9 more
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TrustList summary

GLPi is open source software for IT service management and help desk work. It gives an organisation a web-based system to record its IT estate and handle the requests and problems that arise around it, and it follows ITIL practice.

Features

  • Inventory: hardware and software records, entered by hand or gathered automatically.
  • Service desk: incident, problem, request, change and release handling.
  • Asset management: tracking equipment across its life.
  • Software deployment: pushing software out to machines.
  • Knowledge base: shared articles for staff and support teams.

Customers and markets

Organisations that want to improve their IT infrastructure and staff productivity while keeping costs down. The web interface supports several users, several locations and several languages.

Key facts

  • Licence: open source
  • Interface: web-based, with multi-user and multilingual use
  • Standard: ITIL compliant

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Inventory Management
  • Maintenance Management
  • Cost Tracking
  • Supplier Management
  • Configuration Management
  • Contract/License Management
  • Installed - Mac
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • Webinars
  • Documentation
  • Business Hours
  • Online

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