Digital Marketing Company

Crisis Communications

Australian consultancy for crisis response, issues management planning and crisis leadership training

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TrustList summary

Crisis Communications is the crisis and issues arm of CRC Public Relations in Australia. It helps organisations respond when something goes wrong, prepare before it does, and train leaders to handle pressure. An early step in each job is deciding whether a situation is an issue or a full crisis and acting to match.

Services

Urgent response: advice and media handling during a live crisis such as a data breach, recall or viral post.
Readiness planning: crisis and issues plans prepared in advance.
Crisis Masterclass: professional training through the My PR Partner programme.
Issues management: handling smaller problems before they harm reputation.

Clients

It advises companies, governments, industry associations and other organisations in Australia, the Pacific and further afield.

Key facts

Based in: Australia
Parent: CRC Public Relations
Lead strategist: Lyall Mercer
Experience: more than 20 years; over 2,000 professionals trained across 15-plus industries

Summary written by TrustList from the business's own published information, Sep 2026.

Rankings

Crisis Communications is ranked on 1 TrustList ranking at #17.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Crisis Communications has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Digital marketing company · 1 ranking

#17of 51
Australia
Its profile: “Crisis Communications is the crisis and issues arm of CRC Public Relations in Australia.”
Of the 51 here, 30 also cover SEO and 29 also cover eCommerce; 7 also work in Melbourne and 7 also work in Sydney.
Behind Contact Point IT Services, ahead of KND Digital.

As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks