Convex Interactive

Convex Interactive is a technology and communications company working in Pakistan and the United Arab Emirates. It builds customer messaging and voice platforms and also runs web, social media and advertising work, serving brands in telecoms, fintech and fast-moving consumer goods.

What Convex Interactive offers

• WhatsApp Business API — automated messaging, notifications and a shared inbox for support and sales conversations.
• Voice AI and call centre — voice agents, IVR, call routing, recording and robocalls for high call volumes.
• Omnichannel messaging — WhatsApp, SMS, email, voice and social messages brought into one platform, plus SMS for one-time passwords and alerts.
• AI chatbots — automated conversations that qualify leads and pass customers to human agents.
• Web and app development — websites and applications for clients.
• Digital marketing — social media, SEO, media planning, Google and Meta campaigns, and AI-assisted audio and video production.

Who it works with

The firm names telecom operators, fintech companies and FMCG brands among its clients.

Key facts

• Markets: Pakistan and the UAE
• Products: Mjunoon.tv streaming service, Madvertiser self-service mobile ad platform, Callvex cloud call centre and BerryCarts social selling platform
• Other services: telecom value-added services and CRM