Beltalk Technologies Pvt Ltd

Beltalk Technologies Pvt Ltd develops telecom software and cloud communication platforms for voice, SMS, WhatsApp and email. Its developers, sales and support staff are spread across Kolkata, Noida and Gujarat in India, and it reports projects delivered in the USA, Europe, the Middle East and Asia-Pacific.

Products and services

• Contact centre software: an omnichannel platform with predictive, power and preview diallers and live dashboards.
• Class 4 softswitch: VoIP switching for high-volume and wholesale traffic, with SIP routing and least-cost routing.
• Answering machine detection: machine-learning checks that tell a person from voicemail.
• Fraud prevention: tools that detect and block fraud on a telecom network.
• Unified communications: voice, video, messaging and collaboration, with WebRTC and mobile apps.
• Business phone and SIP: cloud IP PBX, SIP trunks, bulk messaging, and phone and email validation.

Who it serves

Its customers are telecom carriers and VoIP providers, BPOs and contact centres, managed service providers, and resellers and system integrators.

Key facts

• Based in: India, with teams in Kolkata, Noida and Gujarat
• Compliance: GDPR, TCPA and STIR/SHAKEN
• Support: round-the-clock technical support with tailored SLAs