i-Cons Technologies

Back-office and data services for clients in many time zones

i-Cons Technologies, an outsourcing company, takes back-office and IT-enabled work from clients who would rather not build their own team for it. The work is spread across entering, analysing and researching data, supporting client databases, managing content, processing images, creative production, and AI and data science. Its teams work around the clock so that a client in one time zone can hand over a task at the end of the working day and find it finished when the next day starts.

Image retouching and processing

Image work is one of the clearest areas in the company's own material. It describes retouching, background cleaning, image enhancement and the stitching of photographs, with routine batches for e-commerce sites that need pictures prepared every day. Old photographs are also restored, with damaged prints repaired and turned into clean digital copies that can be shared or printed again.

How the work is run

The company says its workflow is flexible at the top, so that the process can bend to each job, and that it mixes machines and people in the proportions a task needs. Its stated priorities are accuracy and delivery on time. Quick turnaround is presented as a standing commitment, and the company says it works to its deadlines in most cases.

Free samples before pricing

For new work the company offers a free sample. The aim is to understand the process before it sets a price for it, and the company says the sample also shows where it can add value beyond the basic task. It describes this as a way to fit its model to the requirement rather than asking the client to adapt to a fixed package.

Data security and confidentiality

Client data is protected, according to the company, by a mix of hardware and software measures, and it signs non-disclosure terms as a matter of course. Those terms are presented as the basis of the relationship: information a client shares is treated as confidential and kept secure throughout the work.

Keeping pace with new tools

The company says it adopts new technology as it arrives so that its process keeps fitting what clients need. It describes its process cycle as technology-driven and says the team keeps learning and adding new methods to its work.

Questions clients ask about outsourcing

The company's pages put forward questions that clients often raise: whether it is worth investing in data conversion and analysis services, and how delays or quality problems in data processing can be avoided. Its answers point to its sampling, its turnaround commitments, its security arrangements and its willingness to take on photo restoration and similar specialised jobs.