Filament (Now EY Design Studio)

Filament was a design consultancy that has since become part of EY, appearing as EY Design Studio. EY now presents this work through its Studio+ consulting offering, which centres on customer and growth transformation.

What Filament offers

• Customer experience: designing experiences intended to move people and shape markets.
• Growth transformation: helping organisations adapt operating models as customer expectations and speed-to-market pressures rise.
• Insights and culture: posts about its work, its people and its way of working, published while it was independent.

Key facts

• Now part of: EY, as EY Studio+
• Focus: transformative customer experiences for organisations facing digital change
• Earlier identity: Filament, a design studio with its own blog