BookingLive

BookingLive is a cloud booking platform used to manage appointments, courses, events and resources in one configurable system. It is aimed mainly at government and healthcare, including NHS organisations, local authorities and central government, while also serving private companies of varying sizes.

What BookingLive offers

• Appointment and event booking — customers book on any device at any time, with automatic confirmations and email and SMS reminders.
• White-label set-up — the booking system, emails and domain can carry the client's own branding.
• Configuration and bespoke work — more than 300 settings, with custom development available.
• Integrations — links to CRM, ERP and customer experience tools, payment gateways, Zapier, and calendar sync with Google, iCal and Outlook.
• Payments — full or deposit payments and childcare vouchers through a choice of gateways.
• Traffic management — virtual queuing to keep the system available during peak demand.

Who it works with

Public sector bodies, healthcare providers and corporate users. A smaller edition is available for SMEs.

Key facts

• Certifications: ISO 27001 and ISO 9001
• Procurement: listed on G-Cloud
• Reach: over 2,000 businesses in 70 countries, per its site