Erphub

An authorized Zoho partner and consulting firm, Erphub helps businesses automate their operations, and it says it has done so since 2018 for clients in many countries. Many of its customers arrive with their processes held in spreadsheets, Google Sheets or a patchwork of connected tools, and the firm moves them onto connected Zoho software one process at a time. The company describes its approach as affordable digital solutions tailored to each business.

Moving from spreadsheets to connected Zoho tools

The firm's account of its typical client is a business that has built its records in Excel or Google Sheets. Those sheets often disagree with one another, and the reports they produce contain errors, so managers stop trusting the numbers. Some businesses then join the sheets to other systems with automation tools, until those links fail under load and cause data problems that frustrate staff and customers. The company says that when such a business adopts Zoho it can automate one process at a time, then one department at a time, and gain efficiency and customer satisfaction while saving time and money.

An assessment, then a plan, then automation

The method has three stages. The first is an assessment that finds the inefficient, broken processes holding a business back, whatever software it currently uses. The second is a plan for automating a single process or the operations of a whole department. The third is the automation itself, which the firm says is meant to make the business more efficient so that it can grow. The company says the assessment is carried out in a consultation with a solution consultant.

Audit, finance, portals and analytics

Erphub's service list covers five areas. Audit and finance management digital solutions use Zoho tools to handle financial workflows. Web portals and sites are built on Zoho, giving clients and staff a single access point. Customer service solutions are designed and implemented so that support requests are tracked and answered in an orderly way. Analytics and dashboards turn the business's data into reports on performance, and the firm presents these as a way of making decisions from current figures rather than from last month's spreadsheet.

Track record and partnership

The company says it is a Zoho Certified Advanced Partner, that it has completed more than four hundred Zoho automation projects, and that it offers a six month guarantee of development on the work it delivers. It also says that its clients span many countries, and that it has exhibited at Zoho's user events. The firm is clear that its work is delivered with Zoho's software rather than in place of it, and that the aim is to help entrepreneurs turn their operations into something that runs cleanly and can grow.