Bloomreach

Bloomreach sells software that helps online retailers tailor what each shopper sees. It joins customer data with product data so marketing and product discovery can be personalised across channels.

What Bloomreach offers

• Marketing automation: one unified customer profile lets marketing teams plan, run and track campaigns from a single tool.
• Email and messaging: personalised email, SMS and other outbound channels.
• Product discovery: search and merchandising tools that show shoppers relevant products.
• Loomi AI: an AI layer that drives recommendations and campaign creation across channels.
• Web and mobile personalisation: experiences adapted to individual visitors.

Customers and markets

Users are marketers, merchandisers and e-commerce traders at retail brands. The company says more than 1,400 brands use the platform, and that customers can begin with one channel and add more later.

Key facts

• Customers: 1,400+ brands
• AI product: Loomi
• Channels: email, web, mobile and search