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Conversational AI Platform Software

ActiveChat

Visual chatbot platform that handles customer service and sales conversations and hands over to live agents

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  • Pre-Configured Bot
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • +14 more
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About ActiveChat

ActiveChat is a chatbot platform for customer service and sales teams. It uses a visual approach to conversations and aims to reduce the load on human staff while keeping customers looked after.

What ActiveChat offers

  • Visual chatbot — a bot that talks to customers on behalf of support and sales teams.
  • Sentiment tracking — follows how customers feel during a conversation.
  • Live chat handover — brings in human agents when a conversation needs them.
  • Sales wording — helps find suitable phrasing for each customer to support selling.

Who it works with

The platform is aimed at brands that run customer support and sales teams and want part of that work automated.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Pre-Configured Bot
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • Documentation
  • Webinars
  • Live Online
  • In Person
  • Web-Based, Cloud, SaaS
  • Sentiment Analysis
  • Intent Recognition
  • For Developers
  • Contextual Guidance
  • Code-free Development
  • Multi-Language
  • Chatbot
  • Multi-Channel Communication
  • Reporting/Analytics

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