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Conversational AI Platform Software

Engati Chatbot Platform

Low-code chatbot and live chat platform for businesses to engage customers across messaging channels

By Coviam Technologies

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  • Pre-Configured Bot
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • +19 more
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TrustList summary

Engati Chatbot Platform is a chatbot and live chat product for building, training and publishing bots without programming. Teams design a conversation flow, connect it to messaging channels and review how it performs.

Features

  • Bot builder: drag-and-drop design with templates, so bots can be put together by non-developers.
  • Messaging channels: supports several apps, including Messenger, Telegram, Viber, Slack and web chat.
  • Live chat: lets agents take over, send quick replies and work with customers in real time.
  • OneView Inbox: gathers conversations from different touch-points into one view.
  • DocuSense: lets a bot answer complex questions drawn from documents.
  • Integrations: connects to CRMs and tools used for marketing, ticketing and analytics.

Clients

The product serves businesses in sectors such as insurance, logistics and education that want to generate leads, support customers and personalise conversations.

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Pre-Configured Bot
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • Documentation
  • Webinars
  • Live Online
  • iPhone / iPad
  • Web-Based, Cloud, SaaS
  • Installed - Windows
  • Installed - Mac
  • Speech Recognition
  • Android
  • Intent Recognition
  • Code-free Development
  • Multi-Language
  • Live Chat
  • Transfers/Routing
  • Third Party Integration
  • Proactive Chat
  • Customizable Branding
  • Reporting/Analytics
  • Sentiment Analysis

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