Kickbrand

Kickbrand is a consultancy that works on brand strategy and the customer experience. Its method starts by finding the gap between what a brand promises and what customers actually meet, then building one system the business can use.

What Kickbrand does

• Customer experience evaluations: an assessment of where the experience gap is costing the business, ending in an ordered plan.
• Brand-led business strategy: aligning the business model, market position, customer experience and brand.
• Corporate training: practical sessions delivered in person to one group at a time.
• Fractional marketing: part-time marketing leadership.
• Brand and web development: brand platforms and websites.
• Marketing performance audits: a review of what the marketing is achieving.

Who it serves

Past work includes brand platforms for a software studio, a market-analysis platform and a market-education community. It also offers a brand strategy guide to visitors.