Design Process

Design Process focuses on helping direct-to-consumer online brands grow once their store is up and running. With addresses in Singapore and Jaipur, India, the agency reviews a brand's core store metrics before planning any ad spend, then applies growth work across marketing, technology and marketplaces.

What Design Process offers

• Digital commerce services — support across the functions an online brand needs to operate and grow.
• Content and SEO — content production and search optimisation for e-commerce stores.
• Marketing and media buying — campaign planning and paid media once the store's basics are in order.
• Social growth — building a brand's presence and audience on social channels.
• Technology and marketplaces — store development and selling through online marketplaces.

Who it works with

The agency serves D2C e-commerce brands, working through a distributed retainer model that gives clients access to its specialists. Client comments come from Provino Group and Benchmark Wines, citing design quality and a dedicated project manager.

Key facts

• Offices: Singapore and Jaipur, India
• Engagement model: distributed retainer