INFOC

For organizations running Microsoft platforms, INFOC is a consultancy that starts from a specific operating problem, such as a month-end close that takes too long, reports nobody trusts, or hand-offs done by re-keying data and sending emails.

Starting from the problem a client has

The company builds its work around Microsoft technology and works with organizations in many countries. Dynamics 365 Business Central forms the base, and data, cloud and AI tools are built out from it.

Its entry points are set out as diagnostics. A business process and ERP diagnostic maps critical flows, finds control gaps and defines a phased Business Central roadmap. A reporting and data governance review agrees one definition for each number, traces it to its source and publishes it where everyone reads the same figure. A process and integration assessment finds each re-key and emailed approval and designs a connected path that removes them. An AI readiness assessment checks what the data can support and who owns it, and which AI cases can be held to account.

Business Central at the center of the stack

The company describes a layered stack. Business Central holds the transaction core of finance, supply, projects and control. Above it sit Power Platform and customer apps for workflow and CRM, then Microsoft Fabric and Power BI for governed data and reporting, then Azure and Microsoft 365 for infrastructure, identity and the working environment. Copilot and AI agents come next, and managed services run and improve the whole stack. Each layer depends on the one below it, so new tools extend the core rather than replace it.

Its services include managed IT, cloud migration, Power BI dashboards, Microsoft 365 security and compliance, and Dynamics 365 Customer Engagement. The company also builds its own products, among them mobile sales and warehouse tools and a Magento connector.

Sector-specific operating needs

INFOC works across seven industries, each with its own operating shape. Distribution and wholesale businesses need landed cost, multiple units of measure and back-to-back orders. Manufacturers need bills of material, routings and work in progress. Retail and food service need daily takings, recipe costing and stock tracked down to each outlet. Professional services firms track time and work in progress and recognize revenue over the life of a delivery, while construction companies manage progress claims. The company also runs a training academy with role-based pathways and a talent service.