Crobox

Crobox builds product finders that guide shoppers to suitable products by asking them simple questions, much as a shop assistant would. The platform works online and in physical stores, so the same guidance is available wherever customers shop. It draws on behavioural psychology and AI to turn technical product data into language customers understand.

What Crobox offers

• Product finders — branded, question-led journeys built from category templates and knowledge, which can launch within about a week.
• Conversational questions — context-aware prompts that let shoppers describe their needs in plain terms.
• Product data enrichment — structuring product feeds around benefits and attributes, with data that can be exported and shared across teams.
• Shopper insight — reporting on what shoppers look for, avoid and weigh up before buying.
• Omnichannel placement — finders on the webshop, in store, or inside a chatbot or Messenger.

Who it works with

Crobox works with retail and ecommerce brands; it cites ASICS as a client, and its finders scale across regions and product categories.

Key facts

• Product: AI-driven product discovery and guided selling platform
• Method: a three-step journey of activation, conversation and personalisation