Briskminds

Salesforce is the only platform this team works on, and it has done so since 2012. Briskminds describes itself as a consulting and product development outsourcing partner, and it holds Salesforce partner status in three forms: system integrator, managed service provider and product development outsourcer. Each form covers a different kind of job, which is a useful way to see who turns to the firm and why.

Three partner roles, three kinds of project

As a system integrator, the firm takes manual business processes and rebuilds them as digital workflows on Salesforce. By its own account the aim is to remove inefficiency and error and to give clients a clear graphical view for tracking, managing and analysing their data.

As a managed service provider, it picks up Salesforce projects that Salesforce itself passes to partners when a client's budget is tight. Billing is arranged to suit the client, and the firm works closely with Salesforce while delivering.

As a product development outsourcer, it designs and builds applications for independent software vendors. A good part of that work is getting an app through the AppExchange security review, the check Salesforce applies before a custom app can sit on its marketplace. The firm says it keeps a dedicated team for that review and has cleared more than 75 applications since 2012, claiming a first-time pass every time.

Building past point and click

The developers describe themselves as early adopters of Lightning, and they moved clients' older Classic applications over to Lightning Experience. They now build Lightning components and customise Salesforce through Apex, Visualforce, Flows and triggers. The team also covers Heroku, Angular, Node JS and Java, and connects Salesforce to third-party APIs. The firm says it designs solutions around the right mix of licences and with large data volumes in mind.

Staff augmentation and how the team works

Capacity is the other thing it sells. Certified consultants, administrators and developers can join the delivery teams of large corporations, global integrators and service partners that lack capacity.

Delivery is agile, so feedback from the client can be absorbed while the work is going on. The firm says its code follows standard design practice, and that the interfaces it builds are easy to use and respond to any screen size. Staff keep a five-day week with a flexible three-hour window for arriving and leaving, which the firm says makes it easier to look after clients abroad.