Cygnik Tech

Cygnik Tech is an AI consulting firm working from Toronto and Washington DC with small and mid-sized businesses. It grew out of a managed IT services business active since 2020 and remains an authorised Cisco and Meraki reseller. Engagements follow four stages: discover, model, ship and run.

Products and services

• AI readiness assessment: a two-week review of workflows that ends with prioritised use cases, ROI modelling and a 90-day roadmap.
• Workflow automation: agents for email triage, quote intake, document extraction, invoice processing and approval routing, with human review where needed.
• AI integration: connecting language models to existing CRM, ERP, accounting, email and custom systems.
• Managed agents: monitoring, prompt tuning, governance reviews and incident response for AI agents in use.
• Managed IT: earlier services covering network security, backup and disaster recovery, cloud migration and VoIP.

Customers and markets

Its example workflows include insurance claims, legal matter intake and patient referrals. Earlier material lists healthcare, legal, insurance, consulting, education and accounting clients in the Greater Toronto Area.

Key facts

• Based in: Toronto, with a presence in Washington DC
• Partnerships: authorised Cisco and Meraki reseller
• Own products: PageSight, Lanexa and Cygnik Store