Equilibrium IT Solutions

Equilibrium IT Solutions is a managed IT provider serving organisations across the United States. Its website now trades under the Ntiva name. The firm handles day-to-day technology support and longer-term planning for its clients.

Products and services

• Managed IT services: round-the-clock help desk support and ongoing management of devices and systems.
• Cybersecurity: continuous monitoring, multi-factor authentication enforcement and dark web monitoring.
• Cloud services: moving to and running cloud platforms.
• IT consulting: strategic planning, including advice on adopting AI.
• Governance, risk and compliance: audit readiness and support for the CMMC framework.

Who it serves

The firm supports organisations from financial businesses to nonprofits. Each client gets a local team of technicians, backed by a national support network and a client portal that shows tickets and response times.

Key facts

• Based in: McLean, Virginia, United States
• Team: Includes Microsoft certified experts and Apple certified specialists
• Coverage: Clients throughout the United States