bluesource

bluesource is a UK-headquartered IT managed service provider built around Microsoft technology. It works alongside in-house IT teams to operate, support and improve Microsoft 365, Azure and hybrid infrastructure, and it positions its support as a replacement for Microsoft's own Unified Support contract.

What bluesource does

• Microsoft support: round-the-clock access to senior Microsoft specialists who own each ticket until it is resolved.
• Managed Microsoft 365: takes operational ownership of the platform, running governance and ongoing optimisation.
• Professional services: migrations, strategic projects and specialist Microsoft work.
• Infrastructure and cloud monitoring: watches hybrid and cloud environments for problems.
• Data protection and recovery: services to secure, govern, move and recover business data.
• Security workshops: sessions on endpoint management, sensitive data discovery and securing hybrid workloads.

Clients

Organisations of many kinds, with a particular focus on highly regulated industries. A published case study covers Campari Group moving its external contractors to Azure Virtual Desktop.

Key facts

• Based in: United Kingdom
• Operations: Level 2 and Level 3 support running 24×7×365
• Microsoft status: Designated Microsoft Support Partner; Solutions Partner designations for Modern Work and Azure Infrastructure
• Recognition: Named in Gartner's Market Guide for Microsoft Product Support Services, the only UK-headquartered provider listed
• Security: Information security managed to an international standard