
Imperitiv Solutions LLC

Launch IT Solutions

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1 We are Medical and Dental Technology Specialists Having worked with healthcare providers for over 20 years, we understand the challenges within the medical and dental infrastructures It’s a complex environment, with many moving parts, and many compliance challenges Working with EMR vendors is our specialty, and we’ve achieved a familiarity over the years that other firms can’t rival Time and again, we've solved the complexity the “other IT guy” just couldn’t figure out
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We are Relationship Builders At Launch IT Solutions, we believe in communication And because we aren’t the largest firm out there, we have the time to do it Meeting regularly is one of our favorite parts of the job We care about our clients’ technology BECAUSE we care about them as people We want their technology to be safe, efficient, and easy for them to implement Our clients come to us and stay with us - some have been with us for longer than 15 years! 3 We are “Geek-Speak” Translators We DO speak Geek, but we translate! Our competitors claim to NOT speak Geek, somehow reassuring customers that all will be well But here is our question: Would you want to work with someone in any field, who didn’t speak that field’s language fluently? Indeed, we don’t believe any business should allow an “IT guy” to work with their technology unless that IT guy speaks “Geek,” and speaks it well At Launch IT Solutions, we never dismiss our customers or their questions, no matter how many they have We are willing to translate…and translate, until our customers feel comfortable with the solutions suggested
4 We are Highly Responsive The average IT industry response time is 4-6 hours or longer And if they do answer the phone, many have outsourced their help desk to another company or even another country With Launch IT Solutions, we are available immediately, and can provide a competent technician to work on our clients’ issues within 15 minutes or less
5 We are Data Defender Strategists Cybersecurity is the new “buzz” word of the times Most people understand the need for increased cybersecurity to protect their data and network What they are unsure of is how to implement a strategy that deals with the various, continuously advancing threats within technology Launch IT Solutions defines those strategies, and puts them in place so you can sleep at night – actually, so we can sleep at night Our clients’ safety is our safety
6 We are HIPAA Compliant (REALLY) Many IT firms will claim HIPAA compliancy, but truly they’re just as confused as their clients (What exactly IS HIPPA?!???? Our experience working in medical and dental technology has yielded great experience in the HIPAA arena, and we’ve researched and partnered with the right vendors to bring you that compliancy as well, giving you and your patients true peace of mind
In 2002, I founded Launch IT Solutions from a personal passion for all things technical In fact, I've been blessed to build my career around one of my favorite hobbies - computers When people ask my wife what I do when I'm not working she answers, "Computers " People often reply, "No, what does he do for fun?" To which she then smiles, and repeats patiently, "Computers"
For over two decades, I've developed my expertise in a wide range of IT services, evolving from a break-fix "IT Guy" to the owner of a thriving MSP firm, serving the Healthcare and SMB sectors throughout the Phoenix area I believe it's possible to deliver elite-level managed solutions at a clearly understood personal level, and I do my best to listen to each client and bridge that gap between the "techies" and "non-techies" Although some might say I'm a true "Geek" at heart, my family and friends (even some of my clients) think I'm pretty cool! When I'm not working, I love mountain biking, kayaking, movies, and spending time with my family
With a pledge to integrity, and a focus on personal attention, I look forward to each new opportunity to serve our clients
Launch IT Solutions takes the time to understand my business structure and needs They work with me to analyze if our technology systems are adequate and help me budget for any necessary changes Having an IT team that walks alongside me as we find solutions together provides a personal touch for
Read More Tracy Lenzo Contract Compliance Aqua-Tots Swim Schools Mesa, AZ
Since working with Launch IT Solutions, the number one advantage to my medical practice has been the freedom I have gained from no longer having to be the middle-man when dealing with my
Read More Dr Grace Matta, MDEndocrinology SpecialistScottsdale EndocrinologyScottsdale, AZ
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