ITVET

Managed IT for property estates and retail chains

For the commercial and retail property sector, ITVET acts as a technology partner. It provides IT support, networks and communications across estates that have many sites, and it describes its role as looking after all the IT a property owner or operator needs through one point of contact. The company says it aims to keep sites running and tenants connected, and it works with enterprises beyond property as well.

Fully managed IT support

The core service is fully managed IT. ITVET says it manages every part of a client's IT estate to improve how the operation runs. Its support is provided by a UK-based team around the clock, with fast response times and a commitment to resolving the issue rather than only responding to it. The company says it has more than five hundred clients and that its technicians are experienced and qualified. Its outsourced help desk takes calls from staff and deals with them, and its network support keeps the systems underneath running.

Networks, WiFi and connectivity

Connectivity forms another large part of the offer. ITVET designs and supports networks, including corporate and public WiFi for buildings with many visitors or tenants. Its connectivity services cover leased lines, business fibre broadband and 4G and 5G mobile broadband, so that a site can be connected through more than one route. The company presents fast, reliable and secure internet access as the foundation of the business services a client runs.

Cyber security in layers

Security is delivered in several layers. ITVET covers network security, email security, endpoint security and internet security, and it provides IT disaster recovery planning so that a business can resume work after a serious fault. The company says these layers are meant to keep a client's systems, infrastructure and devices secure and resilient together.

Cloud services and backup

Cloud services include Microsoft 365, Microsoft Azure, Microsoft SharePoint and hosted desktop solutions, which let staff work from a managed desktop wherever they are. The company also offers serverless solutions and backup services, so that data is copied and can be restored when needed. Its cloud offer is presented as a way to gain security and flexibility at the same time.

Hardware, telephones and mobiles

ITVET supplies and leases hardware, including printers, desktops, laptops and servers, and it installs networks to go with them. Its communications work covers telephone systems and mobile phones for offices and sites. The company says hardware is sourced from major technology brands, priced competitively, so that a client can equip a site through one supplier.

Property technology and smart buildings

The firm works in property technology as well. Its material lists property management software, property analytics software, technical mobilisation and technical consultancy for property owners. Smart building work covers connectivity, cyber security and consultancy on how a building's systems can be made to work together. Hotels form another sector it serves, with IT support, network solutions, WiFi and phone systems.

Values and certification

The company's material describes values that include care for the environment, a circular approach to equipment, support for charity, and ethics and integrity in how it works with people. Its summary of accreditations includes ISO 14001 for environmental management.