HIPAA Vault

HIPAA Vault provides cloud hosting and storage for organizations handling protected health information. The platform runs fully managed on Google Cloud, and the company says it tailors each plan to the customer, whether that is a basic Linux hosting package or a global enterprise deployment. Its customers include developers, healthcare practitioners and government bodies.

Compliance built into the platform

The company says HIPAA compliance is required of every organization that stores patient health information, and it presents its service as a way to simplify that work. Its managed cloud solutions include continuous monitoring, maintenance and security for the servers. The company offers email, file sharing and cloud hosting together on one HIPAA compliant platform.

Dedicated support around the clock

Support is provided by dedicated IT professionals who handle everything from routine maintenance to complex work such as advanced firewall configuration and system monitoring. The company says it aims for fast responses to critical alerts and a high rate of first call resolution, and it describes its service levels as the main reason clients stay with it.

Background and client base

The company traces its origins to 1997, when Etica Inc began trading as HIPAA Vault to provide HIPAA compliant hosting with customer support at all hours. It says it serves enterprise customers and government agencies, as well as smaller healthcare offices and clinics, with infrastructure that meets the same standards for each.

HIPAA Vault is a cloud hosting and storage provider for organisations that store protected health information. Its hosting is fully managed on the Google Cloud Platform, and it designs plans around each customer's needs. The firm serves developers, government bodies and healthcare practitioners.

Products and services

• Managed HIPAA hosting: fully managed, secure hosting on the Google Cloud Platform.
• Hosting plans: a range of plans, from a HIPAA compliant Linux base plan to global enterprise deployments.
• Email and file sharing: email, file sharing and cloud hosting on one HIPAA compliant platform.
• Managed IT support: dedicated IT staff who handle maintenance, firewall configuration and system monitoring.
• Compliance resources: a HIPAA checklist on its site for organisations reviewing their obligations.

Clients

Healthcare practitioners, developers and government organisations that handle patient health information.

Key facts

• Hosting platform: Google Cloud Platform.
• Support: 24/7 live technical support.
• Compliance: HIPAA compliant hosting and storage.