Demeter ICT

Demeter ICT is a consultancy in workplace transformation, change management, customer experience and marketing technology. It works to strengthen the service team and knowledge management of client organisations, so that staff and customers are better supported as the business grows.

Products and services

• Google Workspace and Gemini training: courses on Google Workspace and on Gemini, Google's generative AI tool.
• Change management and workplace transformation: helping organisations adopt new ways of working.
• Zendesk integration and training: connecting platforms and APIs to Zendesk, with workshops and training.
• Zendesk chatbots: building chatbots on the Zendesk platform.
• Marketing technology: BotBonnie for conversational marketing and AIRIS, a customer data platform.
• WeChat Official Account: registration and training for official accounts on WeChat.

Customers and markets

Organisations that want support with workplace change, customer experience and marketing technology.

Key facts

• Platforms: Google Workspace, Zendesk and WeChat
• Specialisms: workplace transformation, change management, customer experience and marketing technology