Best IT Providers

Managed services that run in the background

Based in Florida, Best IT Providers manages the networks and computers of firms in Miami and Jacksonville. Its managed IT services cover ongoing management of infrastructure and devices, with the company keeping track of the status of each network and machine. The firm says it actively manages client systems so that they keep running.

Remote support and vendor independence

Remote IT support lets the firm fix many problems without a site visit, which avoids extra time and charges for the client. The firm presents its loyalty as running to clients, not to any one supplier. It issues detailed invoices so clients know what they are paying for.

Security, filtering and dark web monitoring

Its cybersecurity work covers network security, spam and malware filtering combined with encryption, and checks for compromised staff or customer credentials on the dark web. The firm says these measures help a business defend itself against cybercrime and exploitation of employee accounts.

Backup, recovery and cloud services

Data backup and recovery is offered in local, cloud or hybrid forms, to protect internal documents and client files. Cloud services and business email set-up are also part of the offer, with the firm providing hosted services and running the email for its clients.

Telephony and communications

The firm sells internet telephone plans for offices, with expanded features and predictable monthly rates. These are offered alongside its email and network services, so a client can manage its communications with one provider.

Clients and service areas

Its customers are mainly smaller firms and organizations in the Miami and Jacksonville areas. Its site lists a direct route to a technician for clients who want to speak to one before signing up. It describes its goal as making technology work for the client's needs within the client's budget and schedule, and it offers insight into network security as part of the service.