Apex Technology Services

Managed IT and security for Connecticut and the Tri-State area

Companies across Connecticut and the surrounding Tri-State region turn to Apex Technology Services for everyday computer support and for security expertise. The firm describes itself as an active managed security service provider as well as a managed service provider, and says a trade magazine placed it among its ten best network security providers.

Day-to-day IT

Managed IT services include proactive monitoring, a help desk and remote management of employee computers and mobile devices. The firm offers support round the clock, fixed-fee IT management and strategic IT planning. It says fast, reliable support keeps employees productive, and its site stresses minimizing downtime, noting one customer who reported none in over three decades.

Cybersecurity as a specialty

Security work includes IT security consulting, staff cybersecurity training, simulated phishing attacks, penetration tests and network risk assessments. Apex Technology Services describes cybersecurity as perhaps the largest challenge businesses face, citing companies that have been shut down, had files erased or lost money through wire transfer fraud. The firm follows HIPAA, PCI and NIST guidance.

Compliance and advisory

Regulatory audits and compliance work cover the New York SHIELD Act, the Connecticut Cybersecurity Plan and similar rules. Its advisory work also includes IT planning and network forensics.

Cloud, continuity and projects

Cloud services include cloud strategy consulting, multi-cloud management, Microsoft 365, VoIP, shared and private cloud and Datto backup. Disaster recovery and business continuity planning protect against data loss. Project work covers system integration, data centers, office moves and web development.

Where it works and for whom

Its clients are companies in Norwalk, Stamford, Westport, Greenwich and Fairfield in Connecticut, and in New York City. Prospective clients can book a discovery call, and its site also carries a support page and a news and events section. A good share of its clients work in regulated fields like medicine and finance, where security obligations are heaviest.