Enterprise Systems Corporation

Voice, networking and managed IT from a Houston systems integrator

Based in Houston, Texas, and running branches in Charlotte and New Orleans, Enterprise Systems Corporation combines systems integration with managed IT services. The company says it has delivered technology nationwide since 2002, and it describes itself as an expert integrator for cloud and on-premise data centers, voice, contact centers, wired and wireless networks and network security. It presents itself as a full-service provider for both startups and established enterprises.

Cloud voice and unified communications

Voice work is a major part of the business. The company offers cloud voice and unified communications as a service, covering SIP trunking, conferencing and messaging, along with mobility and bring-your-own-device telephony. Its material names a cloud voice product that can be deployed with a private cloud option, so that a client can choose how its phone system is hosted.

Systems for customer-facing call handling

For customer-facing teams, the company builds contact center systems, including platforms delivered as cloud services. These are set up for businesses that handle large numbers of calls and need the voice and data side of their service to work together.

Data center, storage and recovery

On the infrastructure side, the company covers data centers, servers, storage and virtualization, along with core and top-of-rack switching. Disaster recovery is part of the same offer, so that a client's systems can be restored if its primary site fails. The company also describes business software development and visualization work among its services.

Networks, security and physical systems

Enterprise networking covers routing and switching, wireless networks, distributed antenna systems, real-time location systems and cabling. The security practice extends from network security to physical security, which includes video management and analytics, security cameras, access control, intrusion detection and carrier services. Internet of Things connections are listed among the networking work as well.

Managed services and support

The company offers managed services for businesses that want ongoing IT support. It describes what it does as a personal service, in which a client is looked after by a dedicated team instead of being handled as a ticket in a queue. The company says it is large enough to maintain the resources needed for its clients while remaining close enough to know them, and it lists the sectors it works in as finance, health care, public bodies at state and local level, schooling, hospitality, transport, manufacturing, insurance, oil and gas, and utilities.

Enterprise Systems Corporation is a systems integrator and managed IT services provider headquartered in Houston. It has delivered technology projects nationwide since 2002, with branch offices in Charlotte and New Orleans.

Services

• Cloud voice and unified communications: cloud voice, UCaaS, CCaaS, SIP trunking, plus conferencing and messaging.
• Contact centre: contact centre systems, including CCaaS, for customer-facing teams.
• Data centre: disaster recovery, servers, storage and virtualisation.
• Enterprise networking and security: routing, switching, wireless networks, video management and access control.
• Managed services: ongoing IT support, cloud and professional services for modern businesses.

Who it serves

Organisations in finance, healthcare, state and local government, education, hospitality, transportation, manufacturing, insurance, oil and gas, and utilities.

Key facts

• Headquarters: Houston
• Branch offices: Charlotte and New Orleans
• Operating since: 2002