Jump Contact Center

Jump Contact Center provides round-the-clock call answering with live human agents. It takes calls for businesses that cannot always pick up, and its agents can qualify callers and book appointments during the call.

Services

• 24/7 call answering: calls answered by people, including nights, weekends and holidays.
• Appointment booking: agents schedule appointments straight into the client's calendar.
• Lead intake: qualifying callers and handling complex intake questions and objections.
• Payment collection: taking deposits and payments during the call.
• Call recording and reporting: every call is recorded, with CRM access to track leads and conversions.
• Instant alerts: text and email notifications when something happens.

Who it serves

The firm says it tailors call handling to each industry and lists immigration, personal injury and family law as examples.

Key facts

• Languages: English, with Spanish-speaking agents available
• Integrations: GoHighLevel and Salesforce, among others
• Training: agents trained daily through Grant Cardone University, as the firm states