Answer USA

AnswerUSA offers two ways to have business calls handled: a live reception service and automated call management. Both are meant to let a company concentrate on its main work while calls are taken for it.

Products and services

• Live reception answering: receptionists answer as though they were sitting in the client's own lobby and support the client's own staff.
• Automated call management: a virtual PBX that replaces an on-site phone system, so the client avoids buying, supporting and upgrading one.
• Custom-built solutions: each service is engineered to fit the client's requirements rather than sold as a fixed package.
• Integration and messaging: the company highlights integration with other systems and dependable message delivery.
• Scalable service: coverage is meant to grow as the client's business grows.

Who it serves

Businesses of varying size that want either staffed or automated call handling; the sources give no sector list.

Key facts

• Availability: 24/7 coverage
• Service types: live reception and automated call management